Internet/Broadband Services Market Research Survey and Deposit Program

Published on June 29, 2022

The City of Palo Alto is exploring providing high-speed, broadband internet services directly to your home and business as part of the Palo Alto Fiber effort. Two new options are available to residents and businesses to demonstrate your support for locally-controlled internet services -- take a market survey sharing internet preferences and demonstrate support by submitting a deposit today!
 
Share Your Internet Services Preferences Today
The City is conducting a market research survey and seeks responses from Palo Alto residents and businesses to learn more about your internet preferences and service needs. Input gained will define service details like pricing and help inform the City Council decision-making process as they decide on next steps. An email was sent to Palo Alto residents and businesses through SurveyGizmo from the City’s fiber consultant Magellan Advisors. Thank you in advance for filling out the survey. The survey will be available for the next several weeks to gain as much community input as possible.

Demonstrate Your Support by Submitting a Deposit
In addition, demonstrate your support and show your interest in locally-controlled internet services by submitting a deposit. Strong community support is an important factor for consideration as the City explores locally-controlled internet services. Submit a $50 deposit today to demonstrate your neighborhood’s support for Palo Alto Fiber. This deposit is fully refundable. The new deposit program is one measure of many being used to design the fiber build out. Learn more and submit a deposit here. 

Get Involved Today 
Learn more about the Palo Alto Fiber project and connect with neighbors by visiting the Palo Alto Fiber Hub.